Services Available

Worthing Borough Council can now accept online payments for:

• Council Tax
• Business Rates
• Housing Benefit Overpayments
• Business Improvement District Levy
  
• Debtors Invoices - eg Beach Huts, Beach Chalet Rents, Clinical Waste, Trade Refuse, Adhoc Invoices, Building Regulation Inspection Fee etc.

The service is very easy to use, secure and operates 24 hours a day, 7 days week. This is a secure site as any information you send is encrypted ensuring that it cannot be read by anyone else over the Internet.

Go to our online payments page here: https://www.icon.worthing.gov.uk

How to use this service

In order to use this service you will need the following to hand :

• The Debit / Credit card you intend to use to make your payment
• The account reference number for the bill that you wish to pay.

Kiosk

It is now possible to pay certain bills at the Town Hall even when the Cash Office is closed by using the newly established Kiosk. This is situated just outside the Cash Office and is available for use from 8:30 am  to 6:00 pm.
 
The Kiosk will take Cash, notes and coins  (giving change where necessary) and Credit / Debit Cards. Unfortunately we are unable to take cheques through the Kiosk.
 
You can pay Council Tax, Business Rates, Mortgage Payments, Housing Benefit Overpayments, Debtor Invoices and Replacement Bus Passes. You will receive a receipt from the kiosk for each transaction.
 
The Kiosk can be used even when the Cash Office is open - so if there is a long queue you can make your payment quickly and easily at the Kiosk instead.

Telephone

Call 01903 221012 as an alternative to making your payment via the website you can now make the same payments using our Automated Telephone Payment System also available 24 hours a day, 7 days a week.

If you experience any problems with either of these services contact the Cash Office - e-mails will only be answered during office hours.

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