Worthing Borough Council

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Opening Hours

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Customer Contact Centre - Worthing Direct

Our customer contact centre is open:

Customer contact centre opening hours
Day(s) Opening Hours
Monday - Friday 8.00am to 6.00pm

Please see the Contact Us page for further details.


Portland House - Customer Enquiry Counter

Portland House opening hours
Day(s) Opening Hours
Monday - Thursday 9.00am to 5.00pm
Friday
9.00am to 4.00pm


Town Hall - Cash Office

The cash office at the Town Hall can accept payments for council tax, business rates, debtors invoices and any other payment to the council (except for Parking Tickets and Theatres/Leisure bookings.) You can also pay now, using Online and Telephone Payments  and save yourself the journey!

Cash Office opening hours
Day(s) Opening Hours
Monday - Friday 8.30am to 4.30pm

Outside of these hours and in general we also recommend the On-line and Telephone Payments (24 Hour) service.


Town Hall - Customer Enquiry Counter

The Town Hall's Customer Enquiry Counter's opening hours are:

Customer Enquiry Counter opening hours
Day(s) Opening Hours
Monday - Thursday 8.45am to 4.45pm
Friday 8.45am to 4.30pm

Help Point

The aim of the Help Point is to direct customers to the correct person within Worthing Borough Council or West Sussex County Council to deal with their enquiry or problem. Please see the Help Point page for full details and alternative contact methods such as e-mail and 24 Hour service.

Town Hall Help Point

Town Hall Help Point opening hours
Day(s) Opening Hours
Monday - Thursday 8.30am to 5.00pm
Friday 8.30am to 4.30pm

Worthing Library Help Point

Worthing Library Help Point opening hours
Day(s) Opening Hours
Monday - Thursday 9.00am to 7.30pm
Friday 9.00am to 5.30pm

Worthing Parking Shop

For parking advice, permits, and parking ticket (penalty charge notices) payments please see the Parking contact page.


Other Council Services

For each service their opening hours may vary so it is best to see each individual service's page for their opening hours. To do this we recommend:

  1. Use the A to Z Index to locate what you are looking for (e.g. Amenity Sites, Museum and Art Gallery, Planning)

  2. Telephone and e-mail contact information is shown at the top of each service page:

    Contact information in the header

  3. Details including an address are shown on the left column of every page for the service you are looking at including a link to the full details which includes any relevant fax, minicom and text service numbers, a location map and further details and opening hours where relevant.

    Contact information on the left navigation columnn

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Worthing Borough Council, Town Hall, Chapel Road. Worthing. BN11 1HA. 01903 (239999)