Worthing Borough Council

Self Service

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Lines open 9am to 5pm - Monday to Friday
Council Tax and Business Rates: 01903 221061
Housing and Council Tax Benefit: 01903 221062

revsbens@worthing.gov.uk

Self Service for Council Tax, Business Rates and Housing & Council Tax Benefit

• Self Service Home
• Register
• Log in

Introduction

The new secure self service system is a great way to view your information about:

• Council Tax accounts
• Business Rates accounts
• Housing Benefit and Council Tax Benefit claims

You will be able to access details of

• Council Tax bills, payments, discounts, exemptions and property details
• Business Rates bills, payments, reliefs and property details
• Benefit awards, the income details that have been used to calculate entitlement, the calculation itself, payments made and overpayments raised

Housing Benefit records can be accessed by either the tenant or the landlord.  However, as a landlord, the only details that you will be able to view will relate to tenants that you receive Housing Benefit payments for, and will only include the amount of the Housing Benefit awarded, payments made and overpayments raised.  You will not be able to see the tenant's personal details.

All you need to do is sign up and we will send you a secure Personal Identification Number (PIN) by post.  You will then be able to look at your account or benefit claim without having to telephone us or visit the town hall.

This service is secure, but you should always make sure that when you log in the web address starts with https:// and that your browser is showing a padlock.

In order to use Self Service you must register with us first so that we can send you a PIN (please download the guide that explains how to register, which can be found below).  Once you have received your PIN, you will be asked to enter it the next time you to log on to Self Service but after that you will only need your user name and password.

Please take me to Self Service

Please Note: Self Service will be unavailable every Sunday from 3.00 - 3.15am for system maintenance.

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