Quick Links:

2005 Complaints

01903 221065

planning@worthing.gov.uk

2005 Complaints

The table below provides details of of the complaints received during 2005.

Please note that the following abbreviations are used in the "Referred To" column of the table below: -

ADPS = Assistant Director of Planning Services

DCM = Development Control Manager

SSM = Support Services Manager

Complaints received by Planning in 2005
Number	Received	Complaint	Referred To	Full Reply	Action Taken	Closed
1	11/01/05	Insufficient attention given to an objection to a re-submitted planning application	ADPS	21/01/05	Complainants advised that proper attention was given to their concerns	04/04/05
2	17/01/05	Alleged poor design of ramp in the vicinity of Listed Buildings	ADPS	21/01/05	Advised that Planning Consent was not required. Design of ramp approved by Council's Design and Conservation architect	21/02/05
3	07/03/05	Unhappy with the Council's handling of a planning application in respect of the service of a statutory notice	ADPS	30/03/05	Advised that the application was dealt with correctly	02/05/05
4	22/04/05	Not informed of the increase in planning fees	SSM	25/04/05	Apologised for the inconvenience and explained the reason for the delay in sending Planning agents a summary of fee changes	30/05/05
5	07/06/05	Failure to register a planning application	ADPS	27/06/05	Advised that application could not be registered without an "acoustic report"	01/08/05
6	09/06/05	Alleged failure to enforce planning conditions	ADPS	11/07/05	Advised that changes were agreed as minor amendments and enforcement action not justified	open
7	13/06/05	Unable to obtain the status of a Listed Building when visiting Planning's reception	DCM	21/06/05	Explained that there was a misunderstanding over which property was the subject of the enquiry. Have tightened up procedures	25/07/05
8	13/07/05	Required excessive information before registering a planning application	ADPS	20/07/05	Accepted that the information requested was excessive and confirmed that the application had been registered	22/08/05
9	26/09/05	Planning Section's address database not updated, resulting in unnecessary consultation letters being sent	ADPS	27/09/05	Apologised and advised that action will be taken to ensure computer system is updated in future	24/10/05
10	09/11/05	Alleged that the Case Officer disregaded the Code of Practice for Appeals and was prejudiced.	ADPS	17/11/05	Accepted that the Council had not followed the requirements of the Hearing Procedure rules, but refuted any suggestion that the Case Officer was prejudiced	17/12/05

Back to Navigation - Back to the top of this article

Your Comments On This Page

Please tell us how useful this page was. What was good? What was missing or confusing? Telling us will help improve our website. Send a quick message here about this page.