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2008 Complaints

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2008 Complaints

The table below provides details of the complaints received during 1st half of 2008.

Please note that the following abbreviations may be used in the "Referred To" column of the table below:

  • ADPS = Assistant Director of Planning Services
  • DCM = Development Control Manager
  • SSM = Support Services Manager
Complaints received by Planning between 01/01/07 - 31/05/08
Number Received Complaint Referred To Full Reply Action Taken Closed
1 08/01/08 Unhappy with way application was handled ADPS 30/01/08 Explained application process and offered further discussions with case officer 10/03/08
2 07/04/08 Late notification to Planning Agents of increase in Planning Fees SSM 11/04/08 Explained that delay was due to late notification by Central Government 12/05/08
3 14/05/08 Site visit did not allow view of proposal from complainant's property DCM 21/05/08 Planning Officer's inspection had provided sufficient information to assess application - refusal of application would not have been justified
4 14/05/08 Unhappy with delegated decision and processing of application DCM 21/05/08  Decision rightly made under delegated powers.  Application was processed correctly.

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Worthing Borough Council, Town Hall, Chapel Road. Worthing. BN11 1HA. 01903 (239999)