Worthing Borough Council

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Service Standards (Codes of Practice)

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01903 221065

Service Standards

We regularly monitor our performance against our standards and have a quality assurance system that gives us feedback on how we are performing

Our Service Standards are clearly set out in Codes of Practice (CoP) leaflets, all of which are listed in the menu bar on the left.

Our targets and achievements are generally high. For example we aim to process 90% of planning applications within eight weeks, compared to the Government’s target of 80%.

For further information and copies of the Codes of Practice, please telephone 01903 221365.

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Worthing Borough Council, Town Hall, Chapel Road. Worthing. BN11 1HA. 01903 (239999)