
Remember that paying by Direct Debit ensures that your payments are made on time every month. Please note that instructions will not be accepted and processed unless your account is up to date.
If the account is not paid the following actions will be taken:
If payment is not received you will initially be issued with a reminder, which gives seven days in which you must bring your account up to date by the amount specified in the notice. If you do this and pay all future instalments on time then no further action should be taken. If you fail to pay anything after this first reminder you will not receive a Second Reminder but you will receive a Final Notice.
If you pay the amount outstanding in the first reminder notice but at a later date fail to pay on time again, you will be issued with a Second Reminder Notice. This notice again gives seven days to bring your account up to date by the amount specified in the notice. If you fail to pay within the seven days recovery action will be taken. If you do pay the sum outstanding and pay all future payments on time then no further action will be taken.
If you fail to pay either the first or second reminder, or your instalment payments fall behind for a third time you will be issued with a Final Notice, at which point you lose your right to pay by the statutory instalments and the full balance of the account must be paid within seven days. If you settle the account within seven days no further action should be taken.
If you fail to pay in accordance with the Final Notice a Court Summons will be issued, at which point costs are incurred. You will be given notice that you are to appear at Magistrates Court, on the date given in the Summons. If you pay the fall amount and the Court Cost prior to the Court Hearing no further action will be taken
If you receive a summons and cannot pay in full, contact the Council immediately.
When a summons is issued, you do not need to attend court unless you are disputing your liability.
If the matter goes to Court the Council will apply for a Liability Order to be granted at which point further Court Costs are incurred. The Liability Order means that we can collect the money by various methods including:
It is important that payments are received promptly, in accordance with the bill, as failure to do so may adversely affect the Council's finances and cost you additional court charges.
Ultimately, we may take committal action for those that still fail to pay. The Magistrates may pass a custodial sentence on defaulters if warranted.
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