
Every customer has a duty to notify the Council's Benefit section in writing about any relevant change in their circumstances that may affect their benefit entitlement. The change should be notified as soon as possible. If you do not notify a change within one month and you are entitled to more benefit, you may lose some of the extra money. If you get less benefit as a result of the change then the Council will always go back to when the change occurred and you will have to repay the overpayment.
Examples of changes that must be notified to the Council are:
This list is not exhaustive and therefore if you are in any doubt at all please tell us about the change as soon as possible.
A leaflet about reporting changes and a form to enable a change to be reported to the Benefit Section can be downloaded from the information leaflets and forms page of the website.
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