Navigation
Contact This Service
- Town Hall
-
Town Hall
Worthing Borough Council
Chapel Road
Worthing
West Sussex
BN11 1HA - 01903 239999
- enquiries@worthing.gov.uk
We are continuously working to improve this website, in many ways thanks to the comments you send us through the comments form at the bottom of each page on this website. So a big thank you for all of those that have provided a great deal of insight into what we have got right, what we could improve and what was really not up to scratch.
News : Worthing website rated as one of the best in the UK, but the job's not finished yet
Worthing Council website receives the top rating of 4 stars, one of only eleven councils to do so
Every year the Society of IT Management (SOCITM) conduct thorough reviews of every council website in the UK and Northern Ireland, through its Better Connected report. Each website is put through a series of thorough tests, and Worthing Council's like every council's website is graded on this performance.
The result is such that this year Worthing Council's website has been graded as one of the best in the UK with the top rating of 4 Stars, one of only eleven councils to receive this rating. But the work is not finished.
We know a good many of people will read this and say "But I couldn't find X" or have feedback that does not agree with this glowing assessment. We agree there is still much to be done but we now have good foundations. Therefore please leave a comment using the form at the bottom of this page and we will listen to every bit of feedback we receive and where we can, start work on improving things further still.
What we have been up to : March 2010
Bin Collections - Postcode lookups
In line with many other services on the web and indeed other council websites we have moved the bin collection day lookup tool over to using postcode lookups instead of road name lookups. This means you will get a personalised bin collection schedule for your home rather than your whole street's.
Book of Remembrance
You can now look at the Book of Remembrance on-line from your own computer, saving your a journey to Worthing Crematorium for whatever reason that prevents you from visiting. You can find out more from:
Gadgets removed from content pages
We have taken the gadgets away from the content pages as feedback was showing very minimal use and people would prefer to have the screen space for the actual content. We are looking at introducing tools on the pages themselves in the future e.g. for clicking on a 'Transport Direct' tool for how to get somewhere. We're not entirely sure the exact form this will take but it will be coming.
Graffiti and Fly Posting reporting now from a map
You can now report graffiti and fly posting from a map based system rather than filling in a form with lots of text fields. This is a much more reliable way of us identifying where a proplem is, particularly if it is not near an identifiable landmark or property. We expect to expand this to a number of reporting serices.
Please note this is only available if your web browser has Javascript available, if Javascript is disabled then you will be forwarded to our previous reporting form.
Mobile website
We have started to put together a small mobile phone / device suitable website. When you browse to www.worthing.gov.uk you will be given a much smaller and more compact website that emphasises the following information and tools:
- Latest news
- Contact information for the council
- Find my nearest facility to locate your nearest amenities
- Bin collection day lookup
We also hope to introduce some form of problem reporting too in the future. The download size is 5KB for the homepage and so should download very quickly for customers using Pay as You Go or an older mobile phone; we understand not all of you have an iPhone but when the lights go out in a power cut or you are visiting our town, you need to get those contact details or location of amenities quickly and without fuss.
The mobile website is not intended to replace the entire main website but we are focussing on the key things people will use their mobile phone to access council services for. If we have missed something or have an idea of something you would really value on our mobile website get in touch.
And all the other bits
We have also been very busy fixing and tweaking the smaller things that you have got in touch with us about; so thank you for the feedback it has helped.
Back to Navigation - Back to the top of this article
Your Comments On This Page
Please tell us how useful this page was. What was good? What was missing or confusing? Telling us will help improve our website. Send a quick message here about this page.
E-mail and Share this Page
Copyright and Policy
