Worthing Borough Council

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Telephone Us (Worthing Direct)

Our Customer Contact Centre which we run from the Town Hall in Worthing covers the majority of services the council offers, and each service has a direct number. More information about Worthing Direct is available from the customer services section.

Worthing Direct - Direct Dial Numbers
Telephone Number Service
0300 123 6002
Automated Telephone Payments
01903 204500 Minicom service for the hard of hearing/speech difficulties
01903 221061 Council Tax and Business Rates Enquiries
01903 221062 Council Tax and Housing Benefit Enquiries
01903 221063 Housing Services Enquiries
01903 221064 Environmental Health and Food & Occupational Health Enquiries
01903 221065 Planning and Building Control Enquiries
01903 221066 Tourist Information Enquiries
01903 221067 Leisure and Cultural Enquiries
01903 221068 Licensing Enquiries
01903 221069 Technical Services Enquiries
01903 239999 For all other enquiries
Text Message (SMS) 
07624 808244 More information on Text the Town Hall

What if I don't know who to contact?

The council is a big place with many services, how do you get in contact with the right person, the right service, first time?

Easy!

  1. Find the service you want by:

    • Using the A to Z Index : This lists most of the information and services we provide using the words you use for them e.g. tips and dumps -- that's what most people call what the council calls a Household Waste Recycling Site!
    • Using the search box at the top right of every page
    • Navigating around the website

  2. At the top of each page are the basic contact details, E-mail and Telephone.

  3. For full details, the contact information is available on the left hand side (you may need to scroll the page down if the navigation list is long)

How To Find and Get To Us


Postal Addresses and Location Maps

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Worthing Borough Council, Town Hall, Chapel Road. Worthing. BN11 1HA. 01903 (239999)